These are the current IT trends, investments, challenges and assessments of the economic situation in the enterprise business.
We recently published our "Channel Insights" based on interviews with IT service providers, service providers and IT system houses. Today, you will receive the views of CIOs & IT managers from the DACH region on current IT trends, investments, challenges and assessments of the economic situation.
Artificial intelligence in the spotlight: With 26% approval, AI clearly tops the list of the most important IT trends. Multi-cloud and cyber security follow in the top 3 with 18% and 14% respectively.
Investment behavior: Only 25% more plan to invest in IT infrastructure in 2024, particularly in the data center and networks. Discover in our detailed results where companies are concentrating their resources and which trends are driving investment!
48% see increasing complexity and knowledge requirements as the biggest challenge in IT management and IT teams.
A full 45% of the end customers who took part in the study currently believe that the economic environment is trending downwards or are experiencing recessionary effects.
TRENDS
In your opinion, what are the most important IT trends for 2024?
Artificial intelligence is seen as the most important trend for IT. 26% of the IT service providers and system houses surveyed agree with this and see AI / AI solutions as an important driver for efficiency.
Multi-cloud and cyber security follow in the top 3 with 18% and 14% respectively.
INVESTMENTS
In which area are you planning to invest in your company's IT in the next 12 months?
Currently, 25% of the end customers surveyed are primarily planning to invest in IT infrastructure (data center / network). A further 15% are investing in cyber security, 13% in multi-cloud, 12% in the top trending topic of AI and 11% in workplace management / digital workplace.
Maintenance & optimization of existing IT infrastructures require further investment. Cyber security and multi-cloud investments accelerated. 12% of companies are already planning investments in AI/AI.
CHALLENGES
what are the biggest challenges in your it organization at the moment?
48% of respondents see increasing complexity and the IT skills required for this as the biggest challenge in the IT organization. New applications and technologies as well as increasing digitalization place high demands on everyone involved.
18% of respondents see considerable challenges in the company-wide digitalization of processes . Different requirements, e.g. due to increased compliance requirements and operational framework conditions, place high demands on IT systems.
A further 14% of IT decision-makers cited cost pressure or the need to make savings in the IT sector, which reflects the current market situation.
ECONOMIC SITUATION
HOW DO YOU ASSESS THE DEVELOPMENT OF THE CURRENT ECONOMIC SITUATION?
45% of the end customers who took part in the study tended to rate the economic environment as recessionary .
For 42%, the economic situation is stagnating.
Only 9% currently see a positive effect of the economic situation and the remaining 3% even see it as "very negative/difficult", as sharp declines are noticeable and visible.
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